ASSISTANT DIRECTOR: UNCLAIMED BENEFITS-TRACING & RE-ISSUES REF NO: ASD/UBRI/2026/03-3C
Finance: Unclaimed Benefits 12 months contract
SALARY : R393 711 per annum (Level 09), plus 37% in lieu of benefits
CENTRE : Head Office Pretoria
REQUIREMENTS : A B Degree / N Dip or a recognized three-year tertiary qualification in Finance
with at least four years Financial Management experience of which at least two
years involved supervising/management of staff (or at a supervisory level).
Experience in Financial Services, especially Employee Benefits, Pension Fund
and Retirement Benefits Administration will be an added advantage.
Knowledge of PFMA and National Treasury regulations will be an advantage.
Computer literacy that would include a good working knowledge of Microsoft
Office products. Knowledge of Financial Management; Knowledge of Strategic
Planning; Knowledge of Project Management; Analytical skills; Strong
leadership and managerial skills; Finance skills; Planning and Organizing skills;
Decision making and problem-solving skills; Communication skills (written and
verbal); Customer oriented; Persuasiveness and flexibility; Customer service
orientation; Ability to take responsibility; Ability to work under pressure; Ability
to delegate; Ability to detect errors; Quality and results oriented; Adhering to
business ethics. Take note of the requirements regarding a new Z83 effective
1 January 2021 as per the DPSA regulations as well as all other requirements
specified in the footer. Take note of Circular 19 of 2022 regarding the practice
note on the Z83 application and completion thereof. The certification of all
supporting documents will be expected of the shortlisted candidates only.
Interviews may be conducted via a virtual medium which will be discussed with
each shortlisted applicant. The applicant should have the necessary data and
equipment for this purpose. Correspondence will only be conducted with the
short-listed candidates. If you have not been contacted within six (6) months
after the closing date of this advertisement, please accept that your application
was unsuccessful.
DUTIES : The successful candidate will be responsible for a wide variety of tasks which
includes the following, but not limited to: Oversee the tracing of unclaimed and
unpaid benefits: Establish which benefits can be categorized as unclaimed and
which are unpaid based on reports received; Allocate the responsibility for
tracing of beneficiaries to relevant staff members; Conduct regular checks to
ensure compliance with established policies and procedures related to the
tracing of unclaimed benefits; Authorise the requirement for second level
tracing by external providers; Manage compliance with established processes
and procedures for second level tracing; Assist Admin Officer (Regional
Supervisor) and Financial Administrators (Tracers) with processing of cases
not traced to unclaimed benefits in accordance with the requirements of
specific case; Review unclaimed benefits monthly report; Set up platforms,
structures and committees with government departments, communities,
churches and social groups that will assist in tracing of unclaimed benefits;
Monitor the successes of these platforms and if no success, review and advise
on better strategies; Reduce unclaimed benefits cases and amount as
indicated on the APP targets; Assist on the implementation of the tracing
strategy. Monitor the administration and processing of re-issues: Oversee the
processing of journals and general ledger transactions related to re-issuing of
benefits; checking compliance with standard accounting procedures; Ensure
that the tracing of beneficiaries for re-issue purposes occurs in terms of
relevant processes and procedures; Assess the authenticity of beneficiaries
successfully traced; Authorise journal and general ledger transactions on reissue,
confirming the accuracy of figures presented. Ensure the processing of
unclaimed benefits and unpaid benefits cases: Conduct regular checks to
ensure compliance with established policies and procedures related to the
processing of unclaimed and unpaid benefits; Assist Admin Officer and
Finance Administrator (Tracer) with processing of cases in accordance with
requirements of specific case, particularly cases where complex issues have
been identified; Assess the authenticity of beneficiaries successfully traced
based on a review of associated documentation; Approve payment of cases
prepared by the Administration Officer within specified financial authorization
limits; Follow up on payments made to beneficiaries in terms of agreed time
frames; Conduct follow up of unclaimed cases in accordance with agreed
processes. Implement and maintain internal control processes for the section:
Provide strategic inputs on development of internal policies and guidelines;
Align internal controls with GPAA policies and Auditor General strategic
guidelines; Ensure continued adherence to developed and approved internal
controls; Undertake corrective measures on deviation to internal controls;
Recommend internal procedures and processes which will improve
effectiveness and efficiency of the section and ensure adherence; Research
latest trends and developments relating to the section, recommending plans to
improve service delivery to the Manager; Provide information for management
forums within GPAA, contributing accurate details to enable sound decision
making; Undertake and facilitate training on policy. Facilitate the operations of
the Unclaimed and Unpaid Benefits Section: Check the integrity of the
unclaimed benefits data being captured on the system; make sure that it is
reliable and valid at all times; Coordinate daily operational activities to ensure
that the area functions effectively and efficiently, achieving S.L.A’s and agreed
turnaround times; Assist in compiling various communications to be distributed
to internal stakeholders, ensuring accuracy and professionalism of
communication; Submit reports, reflecting accurate information on
beneficiaries successfully traced and achievement of the section’s objectives
for Manager’s reporting. Manage and development of staff: Manage the
performance of the unit which involves coaching, mentoring and taking
corrective action where required, develop performance standards and evaluate
team and individuals; Monitor staff regarding human resources such as leave,
recruitment and grievances; Compile the work plans for the unit including the
consolidation of the operational plans into the directorate’s overall work plan.
Provide management support on the administration of Exits and return of
unclaimed benefits transactions: Administer all unclaimed benefits where there
are no bank accounts; Administer unclaimed benefits returns; Support the
undertaking of risk management responsibilities with regards to unclaimed
benefits; Support timeous resolution of audit queries related to unclaimed
benefits.
ENQUIRIES : Mbongiseni Nkosi Tel No: 012 399 2202. Application enquiries: URS Response
Handling Tel No: 012 811 1900
APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
signed) gpaa57@ursonline.co.za quoting the reference number in the subject
heading of the email.
POST 08/66 : ADMINISTRATIVE OFFICER: TRACING (REGIONAL SUPERVISOR)
SALARY : R269 214 per annum (level 07), plus 37% in lieu of benefits
CENTRE : Based At: Durban, Pretoria Ho, Mafikeng and Polokwane Regional Offices
Durban: Ref No: AO/TRUC/DURBAN/2023/03-1C
Pretoria: Ref No: AO/TRUC/PTA/2023/03-1C
Mafikeng: Ref No: AO/TRUC/MAF/2023/03-1C
Polokwane: Ref No: AO/TRUC/POL/2023/03-1C
REQUIREMENTS : A recognized three-year tertiary qualification/B Degree/National Diploma in
Finance/Accounting (at least 360 credits) with two years appropriate
experience within the Finance/ Accounting environment of which at least one
year includes exposure in Unclaimed Benefits and Re-Issues (Tracing) or debt
collection. Supervisory experience of at least 6 months will be an advantage.
Computer literacy that would include a good working knowledge of Microsoft
Office products, which include Word and Excel. Proficiency in English is a
requirement and the ability to speak any of the other official languages in the
province (applying for) will be an added advantage. The applications of
individuals currently residing in the respective provinces may receive
preference and targeting the geographical area sourced for. Knowledge of the
Treasury Regulations on Pensions Administration; Knowledge of Public
Finance Management Act (PFMA; Knowledge of applicable legislation within
Unclaimed Benefits and Tracing Section; Knowledge of Government
Employees Pension Rules and Legislation; Knowledge of compliance with
standard accounting and relevant procedures; Self-management skills;
Problem solving skills; Analytical thinking; Time management; Delegation
skills; Customer service orientation; Communication skills (written) with the
ability to communicate at all levels; Ability to work accurately and
independently; Ability to work in a team; Ethical conduct; Deadline driven;
Initiative. Take note of the requirements regarding a new Z83 effective 1
January 2021 as per the DPSA regulations as well as all other requirements
specified in the footer. Take note of Circular 19 of 2022 regarding the practice
note on the Z83 application and completion thereof. The certification of all
supporting documents will be expected of the shortlisted candidates only.
Interviews may be conducted via a virtual medium which will be discussed with
each shortlisted applicant. The applicant should have the necessary data and
equipment for this purpose. Correspondence will only be conducted with the
short-listed candidates. If you have not been contacted within six (6) months
after the closing date of this advertisement, please accept that your application
was unsuccessful.
DUTIES : Pro-active stakeholder management: Coordinate the communication with
departments of COGTA, DPSA, and Social Development on tracing matters in
respective provinces; Manage the unclaimed benefits lists and tracing done by
the employer departments in respective provinces; Manage the unclaimed
benefits list and tracing done by DPSA, COGTA and Social Development
agents (community development workers); Manage the tracing relationships
with municipalities in respective provinces; Establish tracing networks with all
external parties including public entities. Assist in tracing of unclaimed and
unpaid benefit cases: Request and download Unclaimed Benefits accounts to
Excel and reconcile; Ensure that Unclaimed Benefit cases are allocated and
traced; Identify complex cases and engage the Forensic Unit and the
supervisor for solution; Prepare cases for second level tracing, according to
specified procedure and requirements; Monitor work done by external service
providers on tracing of Unclaimed Benefits; Ensure correct beneficiaries are
paid; Engage Forensic department when syndicates are involved in defrauding
unclaimed benefits; Minimize the cost of tracing Unclaimed Benefits. Render
effective administration of the funds: Provide accurate information for the
compilation of budget; Monitor of expenditure of the tracing budget; Compile
monthly reports and present to management; Process and authorize journals;
Implementation of work plans; Reduce unclaimed benefits to acceptable levels
as per the annual performance plan. Ensure compilation and review of cases:
Perform reconciliation of unclaimed benefits accounts and review the
correctness of the account; Review of traced cases and provide corrections
where necessary; Compilation of reports of traced cases; Ensure that the
expected target is achieved. Supervision of the staff: Allocate work according
to skills and competencies of subordinates; Manage staff performance;
develop, train and coach; Maintain discipline; and ensure that subordinates are
informed about changes in work environment or management decisions.
ENQURIES : Mr Mbongiseni Nkosi Tel No: 012 399 2202 Application enquiries: Ultimate
Recruitment Solutions Tel No: 012 811 900
APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
signed) gpaa58@ursonline.co.za quoting the reference number in the subject
heading of the email
POST 08/67 : VETTING OFFICER (INVESTIGATOR) REF NO: (VO/PS/2023/03-1P)
Physical Security
SALARY : R269 214 per annum (Level 07) (basic salary)
CENTRE : Head Office Pretoria
REQUIREMENTS : A Bachelor’s degree or equivalent three-year tertiary qualification (minimum of
NQF 6 with at least 360 credits) in Social Sciences/Security Investigation or
related areas; At least three years experience in the vetting environment; SSA
vetting course will be an added advantage; Extensive experience in and
knowledge of applicable legislation with regards to vetting (National Strategic
Intelligence Act, MISS, National Vetting Strategy, etc); Short courses in the
following will be a distinct advantage: Analysis, Conflict Management,
Listening, Interview skills; Valid driver’s license of at least 12 months (proof will
be requested); Computer literacy that would include a good working knowledge
of Microsoft Office especially Word and Excel; Knowledge of interpretation of
policies; Knowledge of investigations; Knowledge of risk analysis; Interviewing
skills; Communication and listening skills which include verbal communication
(report writing); Language proficiency skills (Proficiency in English is a
requirement); Ability to work independently; Flexibility; Take note of the
requirements regarding a new Z83 effective 1 January 2021 as per the DPSA
regulations as well as all other requirements specified in the footer. Take note
of Circular 19 of 2022 regarding the practice note on the Z83 application and
completion thereof. The certification of all supporting documents will be
expected of the shortlisted candidates only. Interviews may be conducted via
a virtual medium which will be discussed with each shortlisted applicant. The
applicant should have the necessary data and equipment for this purpose.
Correspondence will only be conducted with the short-listed candidates. If you
have not been contacted within six (6) months after the closing date of this
advertisement, please accept that your application was unsuccessful.
DUTIES : The successful candidate will be responsible for the following functions and
include, but not limited to: Conduct vetting field-work investigations: Gather
relevant information; Conduct proper analysis and quality check on the
information; Compile and submit reports to management and SSA on all vetting
files and report completed on a regular basis; Conduct vetting investigations in
respect of secret and top secret levels. Provide inputs for the development and
implementation of policies, guidelines, norms and standards in vetting
investigations: Analyse, research and evaluate all vetting related information;
Provide advice and guidelines on the interpretation and application of
legislation, policies and procedures; Assist in the development, implementation
and maintenance of investigation operating procedures. Provide effective
communication channels and systems between the Department and the SSA
and other related Agencies: Liaise regularly with SSA, SAPS, SASS, Defence,
Home Affairs and other critical stakeholders for advice, assistance and to
obtain additional information; Establish and promote relationships with external
stakeholders, including, credit information providers, to access information.
Administer vetting files and reports: Participation in project and task teams
dealing with a variety of subject areas. Administer files and reports completed
ensuring quality control and effective and efficient systems and report on all
work allocated; Conduct vetting and security related research and
development.
ENQUIRIES : Mbongiseni Nkosi Tel No: 012 399 2202. Application enquiries: Mpho Ngubane
Tel No: 011 884 8010/ Aalia Hoosen on Tel No: 011 884 8010
ASSISTANT DIRECTOR: PROGRAMME MONITORING AND EVALUATION REF NO: EP03/2026
SALARY : R393 711 per annum
CENTRE : Pretoria
REQUIREMENTS : Bachelor’s Degree/National Diploma (NQF 6) in Social and /or Economic
Sciences, Development Studies, Monitoring and Evaluation, Statistics and
Research. Knowledge and experience in project management, Monitoring and
Evaluation, database management and analysis software packages, such as
MS Access, Excel, STATA and ATLAS TI. Ability to customise and generate
reports to meet users’ needs. Extensive experience in conducting social
research (minimum two years) from both public and or private. Knowledge of
GWM&E. Knowledge of Programme Performance Management Framework.
Report-writing skills. Demonstrated knowledge of and experience in applying
Monitoring and Evaluation principles in social research. Good analytical
capability. Good communication and presentation skills (ability to communicate
in one of the indigenous languages will be an added advantage). Ability to
develop newsletters. Knowledge and experience in contract management.
Good stakeholder liaison, co-ordination, and problem-solving skills. Good
computer skills. Good interpersonal relations. Ability to work under pressure
and long hours, as well as willingness to travel long distances for an extended
period(s). A valid driver’s license.
DUTIES : Participate in the conducting of monitoring and evaluation studies within the
branch. Generate, customise, and communicate reports to the relevant
stakeholder. Participate in the process of coordinating the implementation of
recommendation from various monitoring and evaluation report. Responsible
for the development of the M&E newsletter(s). Contribute to the process of
reviewing monitoring and evaluation framework and the 3 year M&E plans.
Responsible to supporting the regions with data collection, verification, and
provision of feedback on a regular basis. Responsible for the capturing,
cleaning, and analysing of the data collected. Preparation of branch
monthly/quarterly performance report. Engagement with stakeholders at
different levels. Supporting the branch as and when required.
ENQUIRIES : Mr N Sithole Tel No: 012 399 9746
POST 08/63 : DIRECTOR: FRAUD AND FORENSIC MANAGEMENT REF NO: SM/FFM/2026/03-1P Fraud And Forensic
SALARY : R1 105 383 – R1 302 102 per annum (Level 13), (all-inclusive package)
CENTRE : Pretoria Head Office
REQUIREMENTS : An undergraduate qualification (NQF level 7) in either
Accounting/Law/Audit/Enterprise Wide Risk/Fraud as recognized by SAQA; A
minimum of eight (8) years demonstrated experience in the Fraud and Forensic
environment of which five (5) years should be at a middle/senior managerial
level; Display extensive knowledge of fraud prevention and investigation
management. Extensive knowledge of PFMA, Treasury and Public Service
Regulations and the Prevention and Combating of Corrupt activities Act.
Experience in Financial Services, especially Employee Benefits, Pension Fund
and Retirement Benefits Administration, will be a distinct advantage.
Membership of a professional body related to the Fraud and Forensic field will
serve as an advantage. Computer literacy that would include a good working
knowledge of Microsoft Office products. Knowledge of Fraud Prevention and
Forensic Investigation framework, methodology, strategy. Knowledge of Data
Analytics: techniques, approaches. Knowledge of Fraud investigation: tools,
techniques, methodologies and approaches. Knowledge of Governance and
Compliance. Knowledge of integrated systems verification. Knowledge of
Prescribed Regulations, Policies, PFMA, Treasury Regulations. Knowledge of
Public Service Regulations and other Government prescripts. High level of
communication skills. Project management. Strategic decision making.
Leadership skills. Collaboration. Delegation. Problem solving analysis.
Initiative. Emotional intelligence. Integrity. Ability to see the big picture.
Demonstrable Commitment. Customer service orientation. Structured
approach. Take note of the requirements regarding a new Z83 effective 1
January 2021 as per the DPSA regulations as well as all other requirements
specified in the footer. Take note of Circular 19 of 2022 regarding the practice
note on the Z83 application and completion thereof. The certification of all
supporting documents will be expected of the shortlisted candidates only.
Interviews may be conducted via a virtual medium which will be discussed with
each shortlisted applicant. The applicant should have the necessary data and
equipment for this purpose. Correspondence will only be conducted with the
short-listed candidates. If you have not been contacted within six (6) months
after the closing date of this advertisement, please accept that your application
was unsuccessful.
DUTIES : Ensure implementation of Fraud Prevention and Case management strategy.
Implement and monitor achievement of an effective Business Plan and budget
for Fraud Prevention and Case Management to support the achievement of
GPAA’s strategic objectives; Implement and maintain Fraud Prevention and
Case management methodologies, policies, procedures, frameworks,
templates and processes in accordance with best practices; Ensure
implementation of an effective short, medium and long term operating strategy
for Enterprise Fraud Prevention and Case management; Participate in the
annual strategic planning cycle to assist GPAA business units to identify key
fraud prevention and case management requirements and implications of
business decisions; Analyze trends and prepare reports to provide
recommendations on mitigation of fraud risks and relevant Fraud Prevention
and Case management information to GPAA management to take appropriate
action when needed; Track new developments in practices to improve the
effectiveness and efficiency of the Fraud Prevention and Case Management
function; Ensure implementation of a management effectiveness and
leadership strategy; Ensure implementation and maintenance of relevant
policies, methodologies, standard operating procedures, guidelines and
processes, achieving compliance with Public Service requirements; Engage in
strategic relationships with relevant stakeholders to serve the interest of the
business unit; Drive and maintain a culture of compliance with GPAA line
managers and staff to ensure greater awareness of Fraud Prevention and
Case Management policies and procedures; Analyze service delivery gaps and
challenges, define service delivery operational measures and targets and
implement remedial action strategies; Proactively ensure the identification and
mitigation of operational and fraud risks and proactively identify, monitor and
mitigate risks. Lead case management process: Identify and evaluate
investigations to be undertaken based on information received from various
sources; report to the CEO, Risk Management Committee, Audit Committee
and related governance committees on all critical investigations, providing a
clear brief on the status of specific high profile cases; provide
recommendations on disciplinary action to be taken and criminal case
handling, ensuring applicable processes and procedures are followed; Interact
with stakeholders involved in a criminal prosecution for the duration of the case,
keeping abreast with the status of the prosecution process and the implications
for GPAA; oversee and manage forensic and fraud cases on an end-to-end
basis (investigation through to prosecution) to ensure that sound cases files
are prepared to enable successful prosecution of perpetrators; Represent
GPAA in disciplinary and court proceedings or nominate an appropriate
representative to best present the organization’s case; Manage a quick
response capability to investigate fraud incidents in order to meet required
turnaround times; develop and maintain a Fraud Register to keep formal
records of suspected fraud and prima facie fraud cases and associated
successful prosecution; manage the investigation of employees’ credit
histories to identify any high risk employees in a timely manner and provide
technical guidance and advice to investigation, prevention and detection with
regard to the approach taken on high level investigation. Lead the fraud
prevention process: Oversee and manage regular GPAA fraud risk
assessments to identify areas resulting in fraud; participate in the review and
enhancement of business processes, procedures and the internal control
environment, achieving planned objectives; Quantify the value-at-risk from
potential fraudulent activities to guide fraud prevention strategies and fraud
investigations; Oversee the implementation of the Fraud Hotline Service,
ensuring anonymity of staff and members of public reporting suspicious
activity; Proactively monitor effectiveness of current GPAA and Employer
Fraud intelligence systems; Oversee the effectiveness of fraud, ethics, integrity
awareness training and communication provided for all GPAA stakeholders,
implementing changes where identified; Coordinate the identification and
profiling of GPAA employees or any other parties that may be at risk of being
approached by crime syndicates liaising with SAPS; NPA; Home Affairs and
relevant Financial Institutions as required; Cooperate with the Asset Forfeiture
Unit to recover any losses as a result of fraud; provide input to Finance to
formally record losses from fraud (i.e provision for losses and actual losses
incurred) and Facilitate the process in conjunction with other stakeholders
within business units at GPAA to achieve recoveries. Business unit
management: Ensure the development and management of staff within the
business unit; Implement and maintain a relevant management approach to
support effective business results within the business unit; Develop and sustain
a culture of high performance, professionalism, innovation and integrity to
support overall quality of service delivery; Set, agree and monitor performance
of direct reports, check that such are aligned with planned targets and establish
and manage agreed budgets in consultation with the Chief Risk Officer,
ensuring that costs are contained.
ENQUIRIES : Mapule Mahlangu Tel No: 012 399 2639 and Application Enquiries: URS
Response Handling Tel No: 012 811 1900
APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
signed) to gpaa55@ursonline.co.za quoting the reference number in the
subject heading of the email